The Perfect Chai Brewing Process
A traditional, aromatic and rich milk tea. See how to boil, simmer and balance it the right way.
Watch Chai Brewing TutorialStrong CTC for your daily milk tea and rare whole-leaf Orthodox for slow afternoons, grown in the Dooars and packed under the BIKRAM TEA name.
Shop teaWhich tea is for me?Our teas, from the house of BIKRAM TEA.
Every pack begins in the tea gardens of North Bengal, at the foot of the Himalayas.
Tea bushes thrive in the rain and rich soil of the Himalayan foothills.
Crushed and curled for strong CTC, or rolled whole for aromatic Orthodox.
Sealed under the BAMBI and BIKRAM labels to keep the flavour in.
A strong chai to start the day, or a light cup to slow down in the evening.
Both are real tea. They differ in how the leaf is processed, and that changes the cup.
Leaves are crushed, torn and curled into small granules. It brews fast and strong with a deep colour, which is why it is the favourite for tea with milk and sugar.
Leaves are rolled and left whole or in large pieces. The cup is lighter and more aromatic, and it is best enjoyed without milk, or with just a little.
Two short video lessons so every cup you make at home tastes the way the leaf intended.
A traditional, aromatic and rich milk tea. See how to boil, simmer and balance it the right way.
Watch Chai Brewing TutorialLoose-leaf clarity, delicate steeping times and pure flavour. Learn to steep whole leaf without bitterness.
Watch Orthodox Tea TutorialHonest ratings from tea lovers who have bought from us.
BIKRAM TEA is built on a simple promise: good tea, fairly priced, and a satisfying cup every time.
Our teas are inspired by the Dooars, the tea-growing region at the foot of the Himalayan foothills in North Bengal, and are sold under the BAMBI and BIKRAM labels.
Still have a question? Send us a query and our team will get back to you.
Place your order, then pay online on the next screen using UPI. Your order is confirmed as soon as your payment reaches us. Cash on delivery is not available.
You see the exact charge in your cart before you pay.
It depends on your PIN code and the courier. We tell you the expected delivery date when we confirm your order, and email you the courier details once it is dispatched.
For strong milk tea with sugar, choose CTC. For a lighter, aromatic cup with little or no milk, choose Orthodox. Compare the two, or tap Puro, our tea assistant, at the bottom of the screen for a recommendation.
Keep it in an airtight container, away from moisture, sunlight and strong smells such as spices. Close the pack tightly after every use.
Send us a query or email us within 48 hours of delivery with your order number and photos of the pack and outer packaging. We will replace your order or refund you. Read our returns policy.
Yes, before it is dispatched. Send us a query or email us, and if you have already paid, we refund you in full.
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Two quick steps: your details, then pay by UPI to confirm your order.
Have a question about an order, a tea, or buying in bulk? Leave us a message and our team will get back to you.
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After you place an order and pay, we confirm it with you on WhatsApp. We then pack and dispatch your tea.
Delivery time depends on your PIN code and the courier. We tell you the expected delivery date when we confirm your order.
A courier charge applies to every order. It is shown in your cart and added to your total before you pay.
Please give a complete address, PIN code and a mobile number that is reachable. Couriers call this number before delivery. If a parcel cannot be delivered because of a wrong address or an unanswered phone, we will contact you to arrange delivery again, and extra shipping charges may apply.
If your parcel arrives damaged or incorrect, see our Returns and refunds policy.
Email , or send us a query.
Registered address: BIKRAM TEA, Assam More, P.O-Mohitnagar, Dist- Jalpaiguri, Pin-735102
Back to shopLast updated 7 October 2026
Tea is a food product. For hygiene and quality reasons we cannot accept returns of opened packs, or returns because of a change of mind.
We will replace your order or refund you if:
Email us at within 48 hours of delivery. Please send your order number and clear photos of the pack and the outer packaging. We will reply with the next step, which is a replacement or a refund.
Refunds for UPI orders go back to the UPI account that made the payment. We will tell you when the refund has been sent.
You can cancel before your order is dispatched by emailing us or sending us a query. If you have already paid, we will refund you in full.
Email , or send us a query.
Registered address: BIKRAM TEA, Assam More, P.O-Mohitnagar, Dist- Jalpaiguri, Pin-735102
Back to shopLast updated 23 October 2026
When you place an order we collect your name, mobile number, delivery address, order notes and email address.
When you send us a query, rate a tea or join the BIKRAM TEA Club, we collect the details you type into that form.
We use your order details to confirm your order, deliver it, and contact you about it. We use the details in a query only to answer it.
We send you offers and tea news only if you tick a box to say yes, or join the BIKRAM TEA Club. We then use your name, contact details, city and tea preference to send you offers that suit you. To stop them at any time, email us or send us a query and we will remove you.
When you rate a tea, we use your order number and mobile number only to check that you bought it. If we publish your review, we show only your first name, the first letter of your surname, your city, your rating and your review.
We do not sell your information.
Online payments are handled by our payment partner and your own UPI app or bank. We never see or store your bank, card or UPI PIN details. We only see that a payment arrived.
Your cart is saved in your own browser so it is still there when you return. If you tick the box at checkout, your delivery details are also saved in your browser so we can fill them in next time. You can clear them at any time. Your browser also remembers how you first found our site, for example the website or campaign link you came from, and sends this with any form you submit, so we know which of our promotions work. We do not run advertising trackers. The site loads fonts from Google Fonts, so Google may receive your IP address when the page loads. When you enter a PIN code, only the PIN is sent to a public India Post lookup service to check that it exists.
We keep order records for as long as needed to deliver your order, handle problems, and meet accounting and legal requirements.
You can ask us to correct or delete your details by messaging us. We will do so unless the law requires us to keep them.
Email , or send us a query.
Registered address: BIKRAM TEA, Assam More, P.O-Mohitnagar, Dist- Jalpaiguri, Pin-735102
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After you pay, we email your order confirmation as soon as your payment is received.
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